Ideas

Interviews are a bad hiring test. We keep using them anyway

Decades of research point the same way: unstructured interviews predict performance poorly. The practice persists because it rewards the interviewer, not the process.

The evidence is not ambiguous and it is not new. An hour of conversation, unstructured, tells you reliably how much you enjoyed the conversation.

Why it survives

Because it feels like judgement, and judgement feels like expertise. Structured assessment produces better hires and offers the assessor almost no opportunity to feel perceptive.

The organisations that changed did not become more scientific. They became more specific: same questions, same order, scored before discussion. Dull, reproducible, and considerably fairer.

Written by

Priya Raghunathan

Contributing Essayist

Writes for this publication on the ideas, people and decisions shaping the field.

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